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Company Overview
Verizon Wireless prides itself in being the
most profitable mobile carrier in the US. Based in Basking Ridge, New Jersey, it
has a strong population of about 70 million customers. Its customer loyalty and
low churn are notable as it continues to expand its network coverage across the
country.
Prepaid Plans
Verizon Wireless has three INpulse plans that
cater to your prepaid needs. The Core plan costs 10 cents per minute and the
daily access charge is only 99 cents. You only pay this access charge on the
days you use the service and IN calling, or calling between Verizon phones, is
unlimited. The INpulse Plus has a daily access charge of $1.99 on the days you
use the phone. It includes unlimited IN calling and night minutes from 9:01 pm
to 5:59 am. All other calls have a rate of 5 cents per minute. The Power plan is
for $2.99 and it offers unlimited calls anytime of the day.
Pros and Cons
The INpulse plan gives a lot of savings
especially if you choose the Power plan which allows unlimited calling for only
$2.99 per day of use. But while many other providers do not charge an activation
fee, activating a Verizon Wireless phone costs $25.
Features
Minutes
The rate per minute depends on the Inpulse plan
that you subscribe to. The standard charge is 10 cents and it is available with
the Core plan. But if you choose the highest plan which is the Inpulse Power,
you get to have unlimited calling anytime at no additional charge.
Data
Mobile web access rate is 99 cents on the days
you use this service.
Text and picture
The Core plan charges 10 cents per message sent
and received. The Plus plan rates at 5 cents and the Power plan charges only 2
cents. The same charges apply when receiving international text messages but
sending costs 25 cents. There are two options for unlimited messaging: $20 per
month which includes unlimited messaging to any network in the US and $10 per
month for unlimited messaging to any Verizon Wireless phones plus 250 text
messages to any network. Sending pictures and videos has a rate of 25 cents per
message.
International
Verizon Wireless covers international calling.
This charges an additional rate on top of the per minute rate of your INpulse
plan. You may call customer service to check the international calling rates to
specific countries. Calling Puerto Rico has no additional charge.
Calling Features
The
Verizon Wireless INpulse plans include standard calling features: call waiting,
three-way calling, call forwarding and caller ID.
Long distance
Verizon has a nationwide coverage that allows
calling to anywhere in the US and even Puerto Rico at no additional charge.
911
Yes.
Payment Options
You can purchase refill cards online using your
credit/debit card or check. Cash payment is an additional option when purchasing
at Verizon retailers.
Roaming charge
In areas where there is no Verizon signal, you
can roam at a rate of 20 cents per minute on top of the casual airtime charges.
Activation fee
Activating the Pay As You Go service may require
a $25 activation fee.
Minute expiration rules
The service period vary depending on the
denomination of the refill card you purchase: $15-$29.99 expires in 30 days,
$30-$74.99 expires in 60 days, $75-$99.99 expires in 90 days and $100 or more
lasts for up to one year.
Customer Service
You may reach the Verizon Wireless customer
service through email, toll-free number or speed dial from your handset.
Phones
Verizon Wireless offers a wide range of phone
selections from regular flip phones to touch screen phones to PDAs and
Blackberry devices. Some models include the Blackberry Pearl 8130, Blackberry
8830 World Edition, Motorola Q, Palm Centro and the LG Voyager.
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