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Company Overview
US Cellular is a wireless provider with headquarters in Chicago, Illinois. Its
business model is “Dynamic Organization”, which promises to deliver outstanding
customer satisfaction results. It services about 6.2 million customers in 26
states.
Prepaid Plans
US Cellular Prepaid offers three prepaid monthly plans. All these plans include
unlimited calling starting at 9 pm and unlimited incoming calls. There are also
two Pay As You Go plans that charge a monthly access fee.
Pros and Cons
The free incoming calls and free incoming text messages are a great help in
managing your usage. The $60 and $80 plans include unlimited calling on weekends
and holidays. However, the minutes do not roll over to the next cycle so you
need you check your minutes on a regular basis so that you don’t waste precious
minutes. In addition, there is no option to choose the phone you want as US
Cellular Prepaid only offers one phone model.
Features
Minutes
The $45 plan has 350 minutes and charges 15 cents per minute for overages. The
$60 plan includes 600 minutes and the overage charge is 10 cents per minute. The
$80 plan has 1000 minutes and also charges 10 cents per minutes for overage. The
two Pay As You Go plans have a monthly access fee of $6 and $10 respectively.
The $6 plan costs 15 cents per minute and the $10 plan costs 10 cents per
minute.
Data
US Cellular does not provide web access.
Text and picture
All incoming text messages are free and the casual rate for outgoing messages is
25 cents. There are three text messaging plans available. The Text Messaging 250
is for $4.95 per month, the Text Messaging 750 is for $9.95 and the Text
Messaging Unlimited is for $14.95 per month. Overages for the first two text
messaging plans cost 25 cents per message.
International
US Cellular Prepaid offers international calling and the rates are added on top
of the monthly plan. Check the website for the detailed rates to specific
countries.
Calling Features
The included features in US Cellular phones are call waiting, caller ID,
nationwide long distance and 3-way calling.
Long distance
You may call any location in the US at no additional cost.
911
Yes.
Payment Options
You may refill the minutes in two ways: Cash Refill and Auto Refill. Cash Refill
is simply purchasing minutes in any US Cellular retailer through cash, credit
card or money order. Auto Refill is done online or by simply dialing the refill
menu from your phone. You may also opt to set a specific day in a month when
your account will be automatically refilled. Or you may have the system
automatically refill your minutes every time the balance goes under $5.
Roaming charge
Roaming charges on all monthly plans is 69 cents a minute. This occurs on areas
that have no US Cellular towers.
Activation fee
There is a one-time activation charge of $30.00 to the monthly plans. The same
applies when you’re activating any compatible mobile phones. For Pay As You Go
plans, the activation fee is $50.00. The activation fee offsets the retail price
of the phone.
Minute expiration rules
The minutes included on each monthly plan expire on the last day of the cycle.
Each cycle lasts for 30 days and the monthly charge date follows the last day of
the cycle. You can only refill your minutes if you have paid the monthly fee
before the charge date.
Customer Service
Customer service is available through the toll-free or email found in the US
Cellular website.
Phones
The only available phone model for US Cellular Wireless is the LG UX145 Black.
This phone is pretty basic with limited features.
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