Company Overview

Total Call Mobile Prepaid is a wireless service that aims to provide affordable international rates to the diverse cultural groups in the U.S. The company’s headquarters is based in Los Angeles and it uses the Sprint network to provide voice and text services across the country.

Prepaid Plans

Total Call Mobile Prepaid has a flat rate fee of 10 cents per minute for domestic calling. This plan is inclusive of Nationwide Long Distance, Voicemail and Caller ID. The standard text messaging rate for incoming and outgoing messages is 5 cents and this applies to international messages as well. There are several refill options to choose from when purchasing additional minutes.

Pros and Cons

The international rates offered under the Total Call Mobile Prepaid plan are among the cheapest in the industry. The service does not confuse you with many plans and the $0.10 per minute rate is straightforward and very easy to remember. There are no hidden charges or access fees on this simple plan.  However, the service will not work on roaming areas. Roaming capabilities are only offered on postpaid plans. Also, it does include data services such as picture, internet browsing or multimedia sharing.

Features

Minutes

The calling rates remain at 10 cents per minute no matter what refill option you choose. The available refill options are $10.00 for 100 domestic anytime minutes, $25.00 for 250 minutes and $50.00 for 500 minutes. If you’re calling overseas, you simply need to add the international rate on top of the base of 10 cents. You can check the rates to specific countries on the Total Call Mobile website.

Data

Total Call Mobile Prepaid plan does not include data services.

Text and picture

Both incoming and outgoing text messages are charged 5 cents per message. The same rate applies to international messages. As of the moment, Total Call Mobile Prepaid plans do not cover pictures and other multimedia services.

International

Total Call Mobile Prepaid plan offers affordable international rates. The rates vary by country and you may check the specific rates on the website. Almost all countries in the world are covered by this service.

Calling Features

Long distance

Nationwide long distance is part of the plan which means that the domestic rate remains at 10 cents per minute no matter what part of the country you call. You may call Hawaii from the mainland with no additional charge.

911

Yes. You may call 911 emergency services even if your account is inactive. The phones support the Enhanced 911 service.

Payment Options

The minutes can be refilled by calling customer service or by visiting any Total Call Mobile dealers. Payment options include credit cards, debit cards, checks and cash.

Roaming charge

Roaming is not available on areas where there is no Sprint coverage.

Activation fee

None.

Minute expiration rules

Total Call Mobile Prepaid minutes expire 90 days after the refill or activation date. To keep the account active, a minimum of $10.00 is required every 90 days. The existing balance can be carried over to the new expiration date if the account is refilled before the current expiration date. If the current balance expires within the 90 day period, it will be forfeited.

Customer Service

Customer Service is available 24 hours a day, seven days a week through a toll free hotline or email. Supported languages are English, Spanish, Chinese, Korean, Vietnamese and Tagalog.

Phones

Total Call Mobile does not offer a wide array of phone selection. Some available models are LG 5225, LG 225, Sanyo Katana, and Samsung M300. URL: http://www.totalcallmobile.com/phones.aspx.