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Company Overview
T-Mobile is one of the largest mobile operators in the U.S.
with over 100 million customers worldwide. T-Mobile merged with SunCom Wireless
and is based in Bellevue, Washington. It offers a wide array of voice and data
services for both domestic and international calling needs. The company’s
tagline, “Stick Together”, encourages consumers from all walks of life to live,
work and play using their advanced wireless services.
Prepaid Plans
There are different prepaid plans offered by T-Mobile
Prepaid. The Pay By The Day plan offers unlimited nights from 7 p.m. to 7 a.m
for only an additional of $1.00 per day and it is charged only on the days you
use your phone. Domestic calls outside of the unlimited nights are charged 10
cents per minute. The Pay As You Go plans offer a fixed charge for a certain
bucket minutes: $100 for 1000 minutes, $50 for 400 minutes, $25 for 130 minutes,
and $10 for 30 minutes. If you take advantage of the Gold Rewards promo, you get
15% more minutes every time you refill $100. The Sidekick Prepaid plan is
applicable for data usage. You get unlimited email, internet, and text messaging
for only $1.00 per day. The rate for domestic calls on this plan is 15 cents per
minute.
Pros and Cons
With T-Mobile Prepaid, you can enjoy wireless services
without annual contracts, monthly bills or credit checks. You simply refill your
minutes online or through retailers in order to use your phone. The rates get
expensive when you buy refill cards lower than $100.00. For example, you’re
paying almost 20 cents per minute with a twenty five dollar refill card.
Features
Minutes
The rates per minute vary depending on the plan you choose.
Pay By the Day has the standard 10 cents per minute on all domestic calls which
are not covered by the Unlimited Nights. The Pay As You Go has four refill cards
to choose from and the minutes included goes higher as you purchase a card with
a higher denomination. The Sidekick Prepaid costs 15 cents per minute on all
domestic calls.
Data
With the Sidekick Prepaid plan, you can access your emails,
browse the web, send text messages and use instant messaging for only an
additional of $1.00 per day.
Text and picture
Plans other than the Sidekick Prepaid plan charges 10 cents
for sending text messages and 5 cents for receiving. Sending pictures costs 25
cents for both sending and receiving.
International
When calling to a country outside of the U.S., additional
charges apply. The lowest rate is $0.40 per minute. Check the website the rates
to specific countries.
Calling Features
Calling features
include voicemail, caller ID, call waiting, and three-way calling. Airtime
charges may apply when retrieving voicemail, using calling waiting, and when
making a conference call.
Long distance
Nationwide long distance is included on all plans of
T-Mobile Prepaid.
911
Yes.
Payment Options
Accounts can be refilled using the phone’s menu or by
calling a number. Subscribers may also visit a retail store or authorized
dealers. Payment options include credit and debit cards, check and cash.
Roaming charge
All T-Mobile Prepaid plans include free nationwide roaming.
Activation fee
None.
Minute expiration rules
Minutes purchased on cards lower than $100 expire within 90
days. But $100 refill cards will extend the service for one year.
Customer Service
Customer service can be contacted through a toll-free
number, email or participating retail stores.
Phones
Available T-Mobile Prepaid phone models are Nokia 1208,
Motorola V195, Nokia 1680, Samsung t109, Samsung t219, Samsung Black Stripe,
Nokia 2760, and Nokia 2610.
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