Company Overview

With its head office in Georgia, Omni Prepaid Plus has been in the business of providing wireless services to more than 100,000 subscribers for the last 16 years. From a service provider of pagers, its mother company West End Enterprises continually grew and later ventured into prepaid services.

Prepaid Plans

Omni Prepaid offers a Pay As You Go plan by loading minutes from prepaid phone cards that cost $10, $25 and $40.  The plan is very simple with no added freebies and discounts like nights and weekends as well as unlimited services for monthly plans.

Pros and Cons

Calls to Canada are considered regular local calls which may be an attractive plan for some subscribers. With Omni Prepaid Pay As You Go plan, it is very easy to buy and load airtime. Their plan is very basic with no monthly fees or other charges. But for some customers its simplicity may hinder them from choosing Omni Prepaid. They lack some features like data transport, picture messages, calling features and international calls. Also in the long run, per minute rate is higher compared to other service providers.

As a whole, Omni Prepaid is great for those who expect a very basic service like simple calls from their prepaid plan. The company doesn’t provide ample information about their services through their website which supposedly can assist customers to choose Omni Prepaid.

Features

Minutes

Calls are charged at 14 cents per minute. Omni Prepaid doesn’t offer minute bundles for subscribers to experience discounted rates if they call often. All minutes also have the same rate whether used during peak hours or during nights and weekends.

Data

Omni Prepaid doesn’t support data transport to its subscribers.

Text and Picture

Omni Prepaid doesn’t offer any picture messages to its subscribers. For text messages, it cost 5 cents for both sending and receiving.

International

It is not clear if this company supports international calls. But it is clear that Omni Prepaid supports outside calls to Canada, Puerto Rico and Mexico. Calls to Canada are not regarded as international calls; they have the same per minute rates as those of local calls. For Mexico and Puerto Rico, per minute rate is 25 cents plus standard airtime charges.

Calling Features

911

Yes

Payment Options

Omni Prepaid has a very primitive payment method. Subscribers can load and buy airtime by purchasing prepaid phone cards from retail stores. Though there are some retail online stores that subscribers can purchase and buy airtime.

Roaming

Roaming services for Omni Prepaid is quite vague. Their website doesn’t present essential information especially for their rates. It is highly advisable for subscribers to contact their Omni Prepaid to clarify and verify roaming charges.

Activation Fee

Omni Prepaid subscribers don’t have to pay to activate their accounts.

Minute Expiration Rules

All airtime minutes for Omni Prepaid should be used and consumed within 90 days.

Customer Service

Omni Prepaid subscribers can contact the company through a toll free number or through email. They also offer chat support, subscribers can do this through the company’s website.

Phones

Omni Prepaid offers brand new and refurbished prepaid phone models. Complete list and descriptions of phone models can be found in this link:

http://www.omniprepaid.net/2004/html/handset.asp.