Company Overview

Founded and based in Miami, Florida, the Net10 promises to offer simpler prepaid plans to its subscribers. This company is often compared to another wireless provider, TracFone which also powers its nationwide coverage.

Prepaid Plans

Net10 Prepaid has two plans for its subscribers; the Easy Minute Plan and the Unlimited Plan. The Easy Minute Plan has a flat rate of 10 cents per minute in all of its calls. Minutes can be added to accounts by simply loading prepaid phone cards. Its Unlimited Plan is for $79.99 a month that covers unlimited domestic and long distance calls as well as text messages.

Pros and Cons

Customers may love the flat rate of 10 cents by Net10 Prepaid but their network coverage is not that wide compared to other wireless service providers. The basic 10 cents per minute plan doesn’t offer any nights and weekend unlimited service. For those who make frequent calls and send many messages within the calling area of Net10 may find their Unlimited $79.99 very beneficial. For those who may send messages or call outside the coverage area will find the monthly fee too expensive.

Features

Minutes

The basic plan for Net10 Prepaid charges 10 cents per minute for all calls. They Subscribers under the $79.99 plan can enjoy unlimited calls for local, long distance and roaming.

Data

At this time, Net10 has no available mobile web access to offer for its subscribers.

Text and Picture

Text messages cost 5 cents per message for both sent and received. Picture messages are not available for everybody; this requires phone compatibility. Picture messages for both sent and received cost 25 cents per message. Messages are not included in the plans even for Unlimited Plan of Net10 Prepaid, hence these rates are charged and deducted from the accounts.

International

Net10 offers very low international calling rates for 5 cents per minute but subscribers have to register to this service by calling their customer support. Reminded that standard airtime rates are also charged per minute aside from the 5 cents per minute. They also have another plan, International Neighbors for those who calls Canada and Mexico where a Net10 local number is designated to avoid high calling rates for international calls.

Calling Features

911

Yes

Roaming

Net10 Prepaid doesn’t charge any roaming fee; roaming is included in its EasyMinute and Unlimited Plans.

Payment Options

Subscribers can buy and load airtime by purchasing prepaid phone cards online or from retail stores. Cards are for $ 30, $45, $ 60 and $100. EasyMinute and Unlimited Plans can be paid online.

Activation Fee

Net10 has no activation fee that is available for their subscriber for the time being.

Minute Expiration Rules

Net10 Prepaid has a very good minute expiration rule; subscribers can utilize their minutes knowing that rates are just for 10 cents. The earliest time that minutes would expire is for 60 days and can last up to 2 years for 4,000 minutes. For the Unlimited Plan, minutes don’t have to expire since the monthly fee is for unlimited calls.

Customer Service

Net10 customer service provides a toll free number for any assistance Monday through Saturday from 8 a.m. to 10 p.m., Eastern Time. On Sundays consumers can call from 8 a.m. to 7 p.m., Eastern Time.  Subscribers can submit a trouble ticket to their technical support team.

Phones