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Company Overview
The Mojo Mobile was founded
in 2005 in Hiawatha, Iowa. As a subsidiary of Ready Mobile, Mojo Mobile Prepaid
was purposely designed for only frequent callers and offers the free nights and
weekends’ features which known to be rare among prepaid services. The features
according to the company are simple yet practical for the needs of its
subscribers. The company’s network coverage is provided by Sprint which gives
subscribers a larger coverage area.
Prepaid Plans
All plans for Mojo Mobile
Prepaid include unlimited nights and weekends as long as subscribers remain a
minimum regular airtime balance. The company offers prepaid cards from $10 to
$75 that can cover from 30 minutes to 500 minutes.
Pros and Cons
One of the features of Mojo
Mobile Prepaid is their free nights and weekends and 10 minute bonus. However,
these features are common among prepaid companies to attract new subscribers. As
a whole, per minute rates for Mojo Mobile Prepaid is higher compared to others.
Features
Minutes
The company doesn’t state
the exact per minute rates for its prepaid plans. Each prepaid phone cards are
loaded with specific number of minutes. The $10 cards is good for 30 minutes, $
20 is for 80 minutes, $30 is for 140 minutes, $50 is for 250 minutes and lastly
$75 is good for 500 minutes.
Data Plans
At present, Mojo Mobile
Prepaid doesn’t support any data transport services to its subscribers.
Text and Picture
Mojo Mobile Prepaid only
has text messaging for its subscribers. The rate for text messages is the same
for sent and received which is 10 cents per message. Free text messages are not
covered of the unlimited nights and weekend plans.
International
Mojo Mobile Prepaid
subscribers can only make international calls to chosen countries only;
subscribers can check the company’s website for the rates. For these selected
countries, charges like international calling rates plus standard airtime apply.
It will cost 4 cents per minute for calls to other US territory like Puerto
Rico, Alaska, Hawaii and the US Virgin Islands.
Calling Features
Calling features for Mojo
Mobile Prepaid subscribers are voicemail, caller ID and call waiting for free.
Long Distance
Long distance calls are
treated like regular calls and will have the same per minute rates except to US
territories mentioned above.
911
Yes
Payment Options
Mojo Mobile Prepaid doesn’t
offer any online transactions; subscribers can add funds and minutes by
purchasing prepaid phone cards from selected retail stores.
Roaming Charges
Unfortunately, roaming
rates are not clear yet for Mojo Mobile Prepaid. What is given is that calls
made outside the network coverage of Mojo Mobile are considered roaming.
Activation Fee
The Mojo Mobile plan has no
available activation fee for this moment.
Minute Expiration Rules
The short span of airtime
minutes can definitely turn off possible customers. Minutes expire depending on
the amount of minutes loaded from prepaid phone cards. The 30-minute card must
be consumed and used within 7 days while the $20 can last up to 14 days. . For
the $30, $50 and $75 cards, it can last up to 30 days.
Customer Service
For any assistance,
subscribers dial 611 for free from their mobile phones. Subscribers for Mojo
Mobile Prepaid can also call their toll free number for any assistance. They
don’t have any email support or other means for customers to reach the company.
Toll free numbers only operate in certain times (Pacific Time); Monday –
Thursday (5am to 7pm), Friday (5am to 6pm) and Saturday (5am to 5pm). There is
no customer support on Sundays.
Phones
Phone models for Mojo Mobile
Prepaid subscribers are mostly from LG and Samsung. Other phone models can be
viewed and selected from this link:
http://www.prepaidwireless.com/products/phones/mobile.cfm?product_group_id=19&?kbid=1014.
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