Company Overview

Jump Mobile Prepaid is one of the two wireless service providers for Leap Wireless International, Inc. The company was founded in 2005 and based in San Diego, California. Jump Mobile Prepaid offers a low-cost prepaid service focusing on the youth as its target market. The company also tries to appeal to other market groups who simply don’t want to pay much from their prepaid plans.

Prepaid Plans

Jump Mobile Prepaid plan offers a “pay as you go” service plan that offers no charge for all incoming calls and text messages, both sent and received within the coverage area. For outgoing calls, the plan will cost 10 cents per minute. Jump Mobile Prepaid plan is a local based service which charges a different rate for those calls outside the coverage area of Jump Mobile.

Pros and Cons

Jump Mobile Prepaid has lower rates compared to other service provider. Their free text messages and free incoming calls are beneficial for those on a tight budget. However, the company doesn’t have a very large coverage area which will cost more for some who call or send messages outside the coverage area. Hence, it is advisable for customers to check whether they are within the coverage area for calls and messages to avoid these higher rates.

Minutes

When calling within Jump Mobile Prepaid’s area anywhere in the US (except Alaska), it will cost 10 cents per minute. For both inbound and outbound calls outside the calling are, it will cost 69 cents per minute.

Data

Jump Mobile Prepaid doesn’t offer any internet and web browsing using their prepaid phones. Instead, it has the Jump Downloads for games, wallpapers, ring tones and information about entertainment and weather. Specific prepaid phone compatibility also applies.

Text and Picture

Jump Mobile Prepaid doesn’t offer picture messaging. Subscribers can send all incoming and outcoming text messages for free and unlimited provided that these messages are sent and received within the coverage area. Also, to take advantage of free and unlimited text messages, subscribers are required to have a minimum balance in their accounts.  If messages are sent and received outside the coverage, it will cost 10 cents per message. International text messages to Mexico will cost 10 cents and it will be 15 cents for other countries.

International

There are only selected countries to which Jump Mobile Prepaid subscribers can make international calls. These calls will be for 10 cents plus standard airtime rates.

Calling Features

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Long Distance

Long Distance calls are already covered in Jump Mobile Prepaid plan. As long as calls are made and received within the calling area, it will only be for 10 cents a minute. Otherwise, it will be for 60 cents a minute.

911

Yes

Payment Options

Jump Mobile Prepaid subscribers can add funds to their account by using their Visa, MasterCard and Discover credit cards online or by calling their customer support. Airtime can be bought through authorized Jump Mobile dealers.

Roaming charge

Roaming charge of 69 cents per minute is charged whenever calls are made and received outside the calling area for Jump Mobile Prepaid plan. 

Activation fee

None

Minute expiration rules

Minutes under Jump Mobile Prepaid plan will expire from one week to 90 days. A $10 dollar fund will last for 7 days, $20 for 15 days, $30 for 30 days and $50 for 90 days.

Customer Service

For customer support, subscribers can call a toll-free number for assistance.

Phones

Free Phones included for Jump Mobile Prepaid plan are the Lucky Wireless AudioVox 8300 and Prime Mobile Kyocera 5135. Other phones include the UTStarcom CDM 7025J and Motorola SLVRL7c.